Delivery & Return
At AKD Mart, we’re committed to providing fast, local delivery and a fair return process that protects both our customers and our business.
Delivery Options Overview
AKD Mart offers reliable same-day or next-day delivery across Bandipora and nearby areas. Our process is simple, transparent, and built for your convenience — from placing your order to receiving it at your doorstep. No third-party courier hassles. We deliver, directly.
1. Browse and order the Product
2. You Will Receive an Order Confirmation Message
3. Same day or next day delivery by our delivery team
4. Pick up Your Order at The Checkout Area
Small items
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Standard delivery Get it within 24 hours |
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Orders over ₹10,000: All day delivery. Order anytime: |
FREE |
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Orders under ₹10,000: All day delivery. Order anytime: |
FREE |
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Next day delivery Get it next day, 7 days a week |
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All day delivery. Order by 3:30 pm. |
FREE |
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Weekday time slot from 12noon - 5pm. Order by 3:30 pm. |
FREE |
What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.
Large items
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Standard delivery Get it in 2 working days |
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All day Delivery from 7am - 8pm. Order anytime: |
FREE |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime: |
FREE |
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Next day delivery it next day on weekdays |
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All day delivery from 7am - 8pm. Order by 3:30 pm: |
FREE |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm: |
FREE |
The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.
Exchange or Return of Goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its ex
We want you to be happy with your purchase. If there’s a problem with your order, we offer a 7-day return or replacement for eligible items. Here’s how it works:
✅ Items eligible for return:
- Unopened and unused products in original packaging
❌ Items not eligible:
Opened electronics/accessories unless defective
Items without invoice, warranty card, or original packaging
Hygiene or personal care items
🔁 Refunds:
Refunds are processed to your original payment method or via UPI within 3–5 business days after the returned product is inspected.
To initiate a return:
Please contact our support team at [📧 [email protected]] or call us at [📞 +91 7889326296].
FAQs
Most orders are delivered the same day or next day within Bandipora.
AKD Mart provides you free delivery on all orders.
Our delivery partner will call you. If unreachable, we’ll attempt redelivery the next day.
Just contact our support within 7 days of delivery. We’ll take care of the rest.
