Terms & Conditions of Use

Welcome to AKDMart — Bandipora’s trusted online shopping platform. By accessing our website and placing an order, you agree to the following terms and conditions.

Please read them carefully.

1. General Information

This website is operated by AKDMart, based in Bandipora, Jammu & Kashmir, India.
By using this website, you agree to comply with all terms, policies, and conditions stated here.

2. Eligibility to Use

You must be at least 18 years old or using the website under parental supervision
You agree to provide accurate and complete information during checkout

AKDMart is not responsible for issues arising from incorrect customer details.

3. Orders & Acceptance

All orders are subject to availability and confirmation
AKDMart reserves the right to cancel or refuse any order at its sole discretion

This includes cases of:

Incorrect pricing
Suspicious or fraudulent activity
Unserviceable delivery locations

4. Pricing & Payment

All prices are listed in INR and are final
We offer:
- Cash on Delivery (COD) within Bandipora
- Prepaid payment for orders outside Bandipora

AKDMart reserves the right to update pricing at any time without prior notice.

5. Delivery Policy

Orders within Bandipora are typically delivered within same-day or next-day
Orders outside Bandipora are shipped across India (prepaid only)

Delivery timelines are estimates and may vary due to:

Weather conditions
Logistics delays
Unforeseen circumstances

AKDMart is not liable for delays caused by external factors.

6. Returns & Refunds

Returns are accepted only for eligible cases (damaged, defective, or incorrect products)
Customers must request returns within the specified return period
Returned products must be unused and in original condition

AKDMart reserves the right to reject returns that do not meet these conditions.

Refunds are processed after inspection and may take 3–5 business days.

7. Cancellation Policy

Orders can be cancelled before dispatch
Once dispatched, cancellation is not possible

For prepaid orders:

Refunds will be issued after cancellation approval

For COD orders:

Repeated cancellations may result in restriction of COD service

8. User Conduct

Users agree not to:

Misuse the website
Place fake or fraudulent orders
Copy or distribute content without permission

AKDMart reserves the right to block users involved in suspicious activities.

9. Product Information Disclaimer

Product images and descriptions are for reference purposes only
Minor variations may occur
Manufacturer warranty (if applicable) will apply

AKDMart is not responsible for manufacturer-related defects beyond warranty terms.

10. Limitation of Liability

AKDMart shall not be liable for:

Indirect or incidental damages
Delivery delays beyond our control
Losses due to incorrect information provided by customers

11. Privacy

Customer information is handled securely and used only for order processing and communication.
We do not share personal data with third parties without consent.